End of Tenancy and any One Off Cleaning

Yes,that wouldn’t be a problem. We usually do it on the same day and within the time needed for the Spring Cleaning session. Please note that additional charge will apply.

Yes, you will have to pay for parking, only if we have to supply cleaning equipment for your booked service. The easiest thing to do would be if you let us your parking space for the time of the service.

Yes, if your property is in the zone, and if we have to supply cleaning equipment. Of course, if you can provide a parking slot for our vehicle no extra charges will apply.

By cash, cheque, credit or debit card. We charge 50% in advance of the quoted price as a deposit to secure the booking. Any outstanding balance should be paid on the day of the service.  A discount is applicable if you decide to pay in advance or for multiple services.

Yes, you have to pay 50% of the quoted price as a deposit. The rest of the charge you have to pay on the day of the cleaning visit, after the cleaners are finished.

Yes, we do. There is no extra charge to be paid.

For the regular domestic cleaning you should have equipment such as vacuum cleaner, mop and a bucket. It is your choice whether to provide cleaning materials, if you wish, we can take care about that, but additional charge will apply.

Our office hours are from 8am to 7pm, but all the other services can start from very early in the morning to very late in the evening.

Please notify us at least 24 hours in advance. If you fail to give the appropriate notice you will be charged 50% from your quoted price.

Yes, you will have to do that if you want it to be cleaned properly or if the cleaning is for more than 6 hours we can defrost and clean it. Otherwise it is unlikely to be defrosted fully and we may not be able to clean it.

Yes, it is included when you book Spring Cleaning or End of Tenancy Cleaning. You can book a special oven cleaning for the same price as the regular cleaning.

Yes, but we can not send a cleaner for less than 3 hours, which means you can book a cleaner for 2 hrs but you will have to pay for 3 hrs.

Yes, if you have booked Steam Cleaning as a part of the move out clean. We usually provide both on the same day within the time for the move out clean. Additional charge will apply.

The minimum number of hours is 3.